/* After Hours: familiar server conventions, original identity. */
#after-hours{grid-template-columns:168px minmax(0,1fr)168px;border-color:#484957;background:#232530}
#after-hours[data-role=moderator]{grid-template-columns:168px minmax(0,1fr)168px}
#after-hours.has-review{grid-template-columns:148px minmax(0,1fr)238px}
#after-hours .forum-brand{padding:15px 12px;min-height:68px}
#after-hours .forum-brand strong{font-size:14px}
#after-hours .forum-brand small{font-size:7px;letter-spacing:.015em}
#after-hours .forum-brand svg{width:27px}
#after-hours .forum-chat{position:relative;min-width:0;background:#292b37}
#after-hours .forum-chat>header{padding:11px 14px;min-height:49px;gap:8px;flex-wrap:wrap}
#after-hours .forum-chat h4{font-size:15px;overflow-wrap:anywhere}
#after-hours .forum-topic{padding:10px 14px;font-size:11px;line-height:1.55}
#after-hours #channel-content{padding:17px 14px 8px;overscroll-behavior:contain;scroll-behavior:auto}
#after-hours .forum-channel{font-size:12px;padding:7px 6px;gap:7px;min-height:34px}
#after-hours .forum-channel>span:nth-child(2){min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
#after-hours .forum-channel.has-alert:not([aria-pressed=true]){color:#e5d7f5}
#after-hours .forum-channel.has-alert:not([aria-pressed=true]):before{content:'';width:3px;height:16px;border-radius:2px;background:#baa0d4;position:absolute;margin-left:-8px}
#after-hours .ah-unread{margin-left:auto;display:grid;place-items:center;min-width:18px;height:18px;border-radius:8px;background:#9279af;color:#fff;font:500 10px var(--mono)}
#after-hours .forum-message{margin:0 -7px 2px;padding:8px 7px;gap:10px;border-radius:4px;position:relative}
#after-hours .forum-message:hover{background:#313340}
#after-hours .forum-message p{font-size:13.5px;line-height:1.65;margin-top:3px;color:#cbd0de}
#after-hours .forum-avatar{width:31px;height:31px;font-size:13px;margin-top:1px}
#after-hours .forum-author{gap:7px;line-height:1.45}
#after-hours .forum-author strong{font-size:12.5px;color:#d6c7e6;font-weight:600}
#after-hours .forum-author time{font-size:8px;color:#919aaf}
#after-hours .forum-badge{font-size:7px;letter-spacing:.025em}
#after-hours .ah-message-body{flex:1;min-width:0}
#after-hours .forum-pet{width:min(210px,100%);height:145px;margin:10px 0 6px;border-radius:6px;object-fit:cover}
#after-hours .forum-ticket{font-size:9px;margin:9px 0 3px;padding:8px 10px;border-color:#859abf;background:#303747}
#after-hours .ah-day-divider{display:flex;align-items:center;gap:10px;color:#8e98af;font:8px/1.5 var(--mono);letter-spacing:.06em;margin:1px 0 17px;white-space:nowrap}
#after-hours .ah-day-divider:before,#after-hours .ah-day-divider:after{content:'';height:1px;background:#424653;flex:1}
#after-hours .ah-message-interactions{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:7px}
#after-hours .ah-reaction{font:11px/1.2 var(--sans);background:#252731;border:1px solid #454956;border-radius:6px;padding:4px 8px;min-height:28px;color:#bfc5d5;cursor:pointer}
#after-hours .ah-reaction:hover,#after-hours .ah-reaction[aria-pressed=true]{background:#43374f;border-color:#a98aca;color:#e4d3f5}
#after-hours .ah-reply{padding:4px 7px;min-height:28px;border:0;border-radius:4px;background:none;color:#c1aed5;font:11px/1.3 var(--sans);cursor:pointer}
#after-hours .ah-reply:hover{background:#403747;color:#ede1fa}
#after-hours .ah-reply:disabled{color:#8990a0;cursor:default}
#after-hours .ah-message-reference{margin:7px 0 6px;padding:3px 0;color:#aab0c0;font-size:10px;line-height:1.5;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#after-hours .ah-message-state,#after-hours .ah-held-state{display:block;font:9px/1.6 var(--mono);color:#d7bd85;margin-top:8px}
#after-hours .ah-context-selected{background:#42374c!important;box-shadow:none}
#after-hours .ah-system{padding:10px 8px;align-items:start;color:#9eacbb}
#after-hours .ah-system-symbol{width:30px;text-align:center;font-size:15px;flex:none;color:#9eadbe}
#after-hours .ah-system p{font-size:11px;color:#abb6ca;line-height:1.6}
#after-hours .ah-log{margin-top:8px;padding:8px 10px;background:#282b36}
#after-hours .ah-log p{font-size:11.5px;line-height:1.7}
#after-hours .ah-demo-controls{display:flex;gap:5px;align-items:center;margin-left:auto;flex-shrink:0}
#after-hours .ah-control{font:9px/1.4 var(--mono);border:1px solid #4b4a5a;border-radius:4px;padding:6px 7px;min-height:29px;background:#2b2b37;color:#b8afc9;cursor:pointer;white-space:nowrap}
#after-hours .ah-control:hover,#after-hours .ah-control[aria-pressed=true]{background:#44384e;color:#e2d2ef;border-color:#8f78a8}
#after-hours .ah-new-messages{position:absolute;z-index:2;left:14px;right:14px;top:95px;min-height:31px;border:1px solid #9e85b7;border-radius:5px;background:#67517c;color:#f4eaff;font:11px/1.4 var(--sans);padding:6px;box-shadow:0 4px 15px #11131966;cursor:pointer}
#after-hours .ah-new-messages[hidden]{display:none}
#after-hours .ah-typing{flex:none;min-height:25px;padding:3px 15px;color:#aaa0bc;font:10px/1.7 var(--sans)}
#after-hours .ah-typing.is-typing:before{content:'●';font-size:6px;display:inline-block;margin-right:7px;vertical-align:1px;color:#c9a9e9;animation:ah-presence 1.1s ease-in-out infinite}
#after-hours .ah-composer{margin:0 12px 11px;padding:10px 11px;flex:none;background:#353743;border:1px solid #4c4c5c;border-radius:7px;min-width:0}
#after-hours .ah-compose-rest{display:flex;gap:10px;align-items:center;justify-content:space-between}
#after-hours .ah-compose-rest>span{font-size:11px;line-height:1.5;color:#a7afc2;min-width:0}
#after-hours .ah-compose-start{background:#4a3d59;color:#e1ceef;border:1px solid #7c668f;border-radius:4px;min-height:35px;padding:6px 10px;flex:none;font:11px/1.4 var(--sans);cursor:pointer}
#after-hours .ah-compose-reference{display:flex;align-items:center;justify-content:space-between;gap:8px;color:#d0bfdc;font-size:11px;margin-bottom:9px}
#after-hours .ah-clear-reply{width:25px;height:25px;flex:none;background:none;color:#c8bfd5;border:0;border-radius:3px;font-size:18px;cursor:pointer}
#after-hours .ah-clear-reply:hover{background:#514259}
#after-hours .ah-reply-options{display:flex;flex-wrap:wrap;gap:6px}
#after-hours .ah-reply-option{flex:1 1 150px;text-align:left;color:#c9cddd;border:1px solid #5b5c6f;border-radius:4px;background:#2d303c;font:11.5px/1.5 var(--sans);padding:8px 9px;min-height:40px;cursor:pointer}
#after-hours .ah-reply-option:hover,#after-hours .ah-reply-option[aria-pressed=true]{border-color:#ad8ccc;background:#4b3c5a;color:#f0e2fa}
#after-hours .ah-compose-footer{display:flex;align-items:center;justify-content:space-between;gap:9px;margin-top:9px}
#after-hours .ah-compose-footer>span{font:8px/1.5 var(--mono);color:#a8a7ba}
#after-hours .ah-send{border:1px solid #a386bc;border-radius:4px;background:#665079;color:#f5eaff;font:11px/1.4 var(--sans);padding:7px 10px;min-height:32px;cursor:pointer;flex:none}
#after-hours .ah-send:disabled{background:#36323e;border-color:#5a5264;color:#8f879a;cursor:default}
#after-hours .forum-footnote{font:8px/1.6 var(--mono);padding:8px 13px;color:#939eb3;min-height:31px}
#after-hours .community-side{display:block;overflow:auto;border-left:1px solid #414653;padding:7px 12px 14px;background:#242631;grid-column:auto;grid-row:auto;order:0}
#after-hours .community-side h5{font-size:8px;margin:13px 0 12px}
#after-hours .forum-member{gap:8px;margin:16px 0}
#after-hours .forum-member strong{font-size:11px}
#after-hours .forum-member small{font-size:9px;line-height:1.6}
#after-hours .forum-member .member-avatar{width:27px;height:27px;font-size:11px}
#after-hours .ah-staff-link{display:block;width:100%;background:none;border:0;color:#bca6d1;text-align:left;padding:10px 0;min-height:34px;font:10px/1.5 var(--sans);cursor:pointer}
#after-hours .ah-staff-link:hover{color:#ecdafa}
#after-hours .ah-staff-alert{margin:8px -7px;padding-top:12px;padding-bottom:12px;border-top:1px solid #444450}
#after-hours .ah-alert-actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap;margin-top:9px}
#after-hours .ah-case-status{font:8px/1.6 var(--mono);color:#cdb58c;display:inline-block}
#after-hours .ah-context-button{border:1px solid #79648d;border-radius:4px;background:#43384f;color:#dbc8eb;padding:6px 9px;font:10px/1.4 var(--sans);min-height:31px;cursor:pointer}
#after-hours .ah-context-button:hover{background:#554464;border-color:#b093c8}
#after-hours .ah-review-side{padding:12px 14px 16px;overscroll-behavior:contain;background:#282833}
#after-hours .ah-review-heading{display:flex;align-items:center;justify-content:space-between;color:#bba1d1;font:9px/1.5 var(--mono);gap:8px}
#after-hours .ah-review-close{width:27px;height:27px;border:1px solid #62556e;border-radius:4px;background:#36303f;color:#ddc8ee;cursor:pointer;font-size:19px;line-height:1}
#after-hours .community-side .ah-review-title{font:500 17px/1.35 var(--sans);letter-spacing:-.025em;color:#e2d6ec;margin:13px 0 7px}
#after-hours .ah-review-context{font-size:11px;line-height:1.75;color:#bac0d0;margin:13px 0 15px;padding-bottom:13px;border-bottom:1px solid #4a4554}
#after-hours .ah-review-form{display:flex;flex-direction:column;gap:8px;min-width:0}
#after-hours .ah-review-form>label{font-size:10px;color:#c9bfd6;margin-top:4px}
#after-hours .ah-review-form select{width:100%;min-width:0;min-height:37px;padding:7px 27px 7px 8px;border:1px solid #71627f;border-radius:4px;background:#20222d;color:#ddd5e6;font:11px/1.5 var(--sans);text-overflow:ellipsis}
#after-hours .ah-review-form select option{background:#242631;color:#eee4f8}
#after-hours .ah-review-check{display:flex;gap:7px;align-items:flex-start;line-height:1.6;padding:5px 0;cursor:pointer}
#after-hours .ah-review-check input{accent-color:#b89bd7;width:15px;height:15px;flex:none;margin:1px 0 0}
#after-hours .ah-review-check span{font-size:10px}
#after-hours .ah-review-help{font-size:10px;line-height:1.65;color:#a4acc0;margin:5px 0}
#after-hours .ah-review-apply{border:1px solid #b297c8;border-radius:4px;background:#6c547f;color:#f8edff;font:11px/1.5 var(--sans);min-height:37px;padding:9px 10px;margin-top:7px;cursor:pointer}
#after-hours .ah-review-apply:disabled{background:#37323f;border-color:#5a5064;color:#8e8399;cursor:default}
#after-hours .ah-recorded-reason{font-size:10px;line-height:1.65;padding:10px 0;border-top:1px solid #4b4257;color:#d0c5de;margin:12px 0}
#after-hours .ah-next-step{font-size:11px;line-height:1.75;color:#b7bfd1;margin:12px 0}
#after-hours .ah-voice-preview{display:flex;flex-direction:column;gap:7px;padding:15px 13px;border:1px solid #645575;background:#342e40;border-radius:6px;margin-bottom:19px}
#after-hours .ah-voice-preview strong{font-size:17px;color:#dbc4ef}
#after-hours .ah-voice-preview span{font-size:12px;color:#c5b8d2}
#after-hours .ah-voice-preview small{font-size:9px;line-height:1.5;color:#a5aabd}
#after-hours button:focus-visible,#after-hours select:focus-visible,#after-hours input:focus-visible{outline:2px solid #d4b5ef;outline-offset:3px}
@keyframes ah-presence{0%,100%{opacity:.35}50%{opacity:1}}
@media(max-width:1350px){
 #after-hours,#after-hours[data-role=moderator]{grid-template-columns:145px minmax(0,1fr)145px}
 #after-hours.has-review{grid-template-columns:135px minmax(0,1fr)220px}
 #after-hours .forum-brand{padding:13px 9px;gap:7px}
 #after-hours .forum-brand strong{font-size:12px}
 #after-hours .forum-brand svg{width:23px}
 #after-hours .forum-chat>header{padding:10px 11px}
 #after-hours .forum-chat h4{font-size:14px}
 #after-hours .ah-demo-controls{gap:4px}
 #after-hours .ah-control{font-size:8px;padding:6px}
}
@media(min-width:1001px) and (max-width:1150px){
 #after-hours,#after-hours[data-role=moderator]{grid-template-columns:145px minmax(0,1fr)}
 #after-hours .member-side{display:none}
 #after-hours.has-review{grid-template-columns:125px minmax(0,1fr)200px}
 #after-hours .ah-review-side{display:block;padding:10px}
 #after-hours .ah-compose-rest{align-items:stretch;flex-direction:column;gap:6px}
}
@media(max-width:1000px){
 #after-hours,#after-hours[data-role=moderator]{height:660px;grid-template-columns:160px minmax(0,1fr)155px;grid-template-rows:minmax(0,1fr);display:grid}
 #after-hours.has-review{grid-template-columns:145px minmax(0,1fr)230px;height:690px}
 #after-hours[data-role=moderator] .forum-channels{grid-column:auto;grid-row:auto}
 #after-hours[data-role=moderator] .forum-chat{grid-column:auto;grid-row:auto}
 #after-hours[data-role=moderator] .community-side{display:block;grid-column:auto;grid-row:auto;border-bottom:0;border-left:1px solid #414653;overflow:auto;padding:10px 12px;gap:0;height:auto}
}
@media(max-width:760px){
 #after-hours,#after-hours[data-role=moderator]{grid-template-columns:140px minmax(0,1fr);height:660px}
 #after-hours .member-side,#after-hours[data-role=moderator] .member-side{display:none}
 #after-hours.has-review{grid-template-columns:130px minmax(0,1fr);grid-template-rows:minmax(0,1fr) 260px;height:780px}
 #after-hours.has-review .forum-channels{grid-column:1;grid-row:1/-1}
 #after-hours.has-review .forum-chat{grid-column:2;grid-row:1}
 #after-hours.has-review .ah-review-side{grid-column:2;grid-row:2;display:block;border-left:0;border-top:1px solid #60516f;padding:13px 15px}
 #after-hours .ah-review-form{gap:7px}
 #after-hours .ah-review-context{margin:9px 0;padding-bottom:10px}
}
@media(max-width:640px){
 #after-hours,#after-hours[data-role=moderator]{display:flex;flex-direction:column;height:700px}
 #after-hours.has-review{height:900px}
 #after-hours .forum-channels{order:0;flex:none;max-width:100%;overflow:hidden;border:0;border-bottom:1px solid #414653}
 #after-hours .forum-brand{padding:12px 14px;min-height:0}
 #after-hours .forum-brand strong{font-size:14px}
 #after-hours .forum-brand small{font-size:7px}
 #after-hours #community-channels{padding:8px;gap:5px;max-width:100%;min-width:0;contain:inline-size;overflow-x:auto;overflow-y:hidden}
 #after-hours .forum-channel{min-height:36px;font-size:12px;padding:7px 9px}
 #after-hours .forum-chat{order:1;flex:1;min-height:0}
 #after-hours .forum-chat>header{padding:10px 12px}
 #after-hours .forum-chat h4{font-size:15px}
 #after-hours .ah-control{font-size:8px;min-height:29px}
 #after-hours #channel-content{padding:17px 12px 7px}
 #after-hours .forum-message p{font-size:13px}
 #after-hours .forum-author strong{font-size:12px}
 #after-hours .ah-composer{margin:0 10px 9px;padding:9px}
 #after-hours .ah-compose-rest{align-items:center;flex-direction:row;gap:8px}
 #after-hours .ah-compose-rest>span{font-size:10px}
 #after-hours .ah-compose-start{font-size:10px;padding:6px 8px}
 #after-hours .ah-reply-option{font-size:11px;flex-basis:130px}
 #after-hours.has-review .ah-review-side,#after-hours[data-role=moderator] .ah-review-side{order:2;display:block;flex:0 0 270px;max-height:270px;overflow:auto;border:0;border-top:1px solid #665672;padding:12px 15px}
 #after-hours .forum-footnote{font-size:7.5px;padding:7px 11px}
 #after-hours .ah-new-messages{top:94px;left:11px;right:11px}
}
@media(prefers-reduced-motion:reduce){#after-hours *,#after-hours *:before{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

/* Keep the role switch alongside the heading; give that row back to the server. */
#lab-community>.lab-heading{align-items:center;gap:24px}
#lab-community .community-role{display:block;flex:none;margin:0;padding:0}
#lab-community .community-role legend{float:none;margin:0;padding:0}
#lab-community .community-role>div{display:flex;gap:8px}
#lab-community .community-role button{min-width:0;padding:10px 16px}
@media(min-width:1001px){#lab-community #after-hours{flex:1;min-height:0;height:auto}}
@media(min-width:641px) and (max-width:1000px){#lab-community>.lab-heading{display:flex}#lab-community .lab-heading h3{font-size:30px}#lab-community #after-hours{height:740px}#lab-community #after-hours.has-review{height:820px}}
@media(max-width:640px){#lab-community>.lab-heading{display:flex;flex-wrap:wrap;gap:16px}#lab-community .community-role{margin-left:auto}#lab-community .community-role button{min-height:42px;padding:8px 15px}}